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As per its ethical and transparent business practices, DesignWizardz (A division of iWizardz Business Solutions) has drafted a simple and effective Cancellation and Refund Policy, as follows:

  1. Your order for availing any services by DesignWizardz shall be deemed to be placed only after you make advance payment for the same.
  2. The advance payment and all subsequent payments have to be made only through the payment system followed by this platform by any mode including Paytm, GooglePay, Net Banking, Debit / Credit Card as acceptable on this platform.
  3. After you make the payment, we will get in touch with you through mail, WhatsApp or phone to take information and inputs needed for providing you with the services you have ordered .
  4. If you decide to cancel your order, you should immediately inform us by mail clearly citing the reason for cancellation. Phone calls, WhatsApp, or any other verbal communication in this regard shall not be entertained.
  5. In case we receive your request for cancellation within one hour of making the payment, the full amount as paid by you shall be refunded. If you apply for cancellation after one hour but within 24 hours of making the payment, 50% amount as paid by you shall be refunded, since the process of designing would be in progress.
  6. In case you decide to cancel your order after 24 hours of making the payment, the amount paid by you shall stand forfeited, and no claim of any refund thereof shall be entertained.
  7. The refund amount will be credited back to your account within 7 working days from cancellation of your order.
  8. DesignWizardz reserves the right to cancel your order any time without assigning any reason, in which case the amount paid by you shall be refunded in full within 7 working days of receiving your payment.
  9. If you have any question or concerns regarding our Cancellation and Refund Policy, please do not hesitate to contact us by mail at [email protected]